Terms & Conditions

01:43, Monday 12th October 2026

These Terms & Conditions (“Terms”) apply to all clients receiving body sculpting treatments provided by Zen and Glow (“the Provider”). By booking or receiving treatment, the client (“you”) agrees to the following:

 

1. Eligibility for Treatment

 

You must be 18 years or older to receive any trratment or services.

Reiki for a child under 18 is permitted with parental consent and the presence of that adult at the appointment.

You confirm to your knowledge that you have disclosed all relevant medical conditions, medications, allergies, or recent procedures to the Provider.

Certain Treatments are not recommended for individuals who are pregnant, breastfeeding, or have certain medical conditions (including but not limited to: cardiac issues, cancer, implanted medical devices, uncontrolled diabetes, active infections, or blood clotting disorders).

 

The Provider reserves the right to refuse treatment if it is deemed unsafe or inappropriate at all times in this case no refund will be given.

 

2. Treatment Expectations

 

Body sculpting treatments are non-surgical, non-invasive cosmetic procedures intended for aesthetic enhancement only.

Results vary between individuals and cannot be guaranteed.

Multiple sessions may be required for optimal results.

You understand that body sculpting is not a weight-loss solution and is most effective when combined with a healthy lifestyle.

 

3. Risks and Side Effects

 

Possible temporary side effects include, but are not limited to:

 

Redness, swelling, bruising, tenderness

 

Numbness or tingling

 

Increased urination or thirst

 

Temporary discomfort or sensitivity

 

You acknowledge understanding these risks and agree that the Provider is not liable for adverse reactions, except in cases of proven negligence.

 

4. Pre- and Post-Care Requirements

 

You agree to follow all instructions before and after treatment, including:

 

Drinking sufficient water

 

Avoiding alcohol, caffeine, or heavy meals before treatment

Maintaining a healthy diet and activity level

Failure to follow aftercare guidance may affect results.

 

5. Payment & Cancellation Policy

 

Payment is made when booking, unless otherwise stated.

Cancellations up to 48 hours before your appointment may be cancelled for a full refund or rescheduled once

 

Cancellations or rescheduling must be made at least 48 hours in advance of appointment time, appointments can be cancelled or rescheduled once only with no charges.

Cancellations, rescheduling or no-shows within 24 hours will result in full payment to be taken for the missed appointment. 

If a cancellation or rescheduling of an appointment is out of your control please contact me on 07395519479

Promotional prices and packages are non-transferable and non-refundable.

 

6. Liability Waiver

 

You agree that:

 

All treatment information has been explained to you thoroughly.

 

You accept full responsibility for your decision to undergo treatment and agree to update any medical changes during your treatment plan and make me aware immediately of any changes. 

 

To the fullest extent permitted by law, the Provider is not responsible for any loss, injury, or damage arising from the treatment unless caused by proven negligence.

 

7. Photography & Confidentiality

 

Before and after photos and measurements will be taken for personal treatment monitoring.

 

Photos (only showing face if treatment is a facial)will not be used for marketing without your written consent.

 

All personal information is protected and kept confidential in compliance with applicable data protection laws.

 

8. Refund Policy

 

Due to the nature of cosmetic treatments, no refunds are issued for the treatments when startes, including completed services or lack of desired results.

Products and treatment packages are non-refundable once purchased.

 

9. Appointment Timeliness

 

Please arrive on time, there is a 10 minute grace period with every appointment, Late arrivals may result in shortened treatment time or rescheduling at the Provider’s discretion.

 

10. Agreement

 

By booking or receiving a treatment, you acknowledge that you:

 

Have read, understood, and agree to these Terms & Conditions

 

Have received proper consultation

 

Consent voluntarily to treatment

 

A paper consultation will also be completed on the day of treatment.